In accordance with our "Complaint Handling Rules", we are exerting efforts to sincerely and promptly deal with complaints from our customers and obtain the understanding of our customers.
Please contact the following for any complaints in relation to our investment management business, investment advisory business, and type II financial instruments business.

In addition to seeking the resolution of complaints pursuant to Item 1 above, we will also seek to resolve complaints and disputes through the following organization with regard to our investment management business and investment advisory business. This organization has been consigned services related to complaint resolution, dispute resolution and mediation pertaining to our investment management business and investment advisory/agency business from the Japan Investment Advisers Association of which we are a member. This organization will receive complaints from our customers, and its mediation member will take mediation procedures when required.
If you wish to use this organization, please contact the following.

In addition to seeking the resolution of complaints pursuant to Item 1 above, we will also seek to resolve complaints and disputes through the following organization with regard to our type II financial instruments business. This organization has been consigned services related to complaint resolution, dispute resolution and mediation pertaining to our type II financial instruments business from the Japan Investment Advisers Association of which we are a member. This organization will receive complaints from our customers, and its mediation member will take mediation procedures when required.
If you wish to use this organization, please contact the following.